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Enrolling in Medicare: who is eligible and how to apply

Services AustraliaVerified Official pages checked daily

Medicare is Australia's public health insurance. As a public patient in a public hospital you are treated free, GP and specialist visits and tests are subsidised, and PBS prescription medicines are cheaper. Australian citizens, permanent residents, and people who have applied for a permanent visa and meet the conditions can enrol. Most temporary visa holders (students, work visas) are not eligible and rely on OSHC or OVHC insurance instead. You can enrol in myGov, or fill in form MS004 and post or email it.

Key facts

Who can enrol
You must live in Australia and be an Australian citizen, a New Zealand citizen, an Australian permanent resident, a person who has applied for permanent residency, or a temporary resident covered by a ministerial order. Citizens or permanent residents of Norfolk Island, the Cocos (Keeling) Islands, Christmas Island or Lord Howe Island can also enrol1
Reciprocal Health Care Agreement (RHCA) countries
There are 11: Belgium, Finland, Italy, Malta, the Netherlands, New Zealand, Norway, Ireland, Slovenia, Sweden and the United Kingdom. Check whether your country is on this list; China, for example, is not3
People who have applied for PR
You live in Australia and have applied for a permanent residency visa (other than a parent visa) or a permanent protection visa, and one of these applies: your visa lets you work; or your parent, spouse or child is an Australian citizen, an Australian permanent resident, or a New Zealand citizen living in Australia. Partner visas 309/100 and 820/801 count2
Enrolling online and as a family
To enrol online you must live in Australia, have a valid passport or ImmiCard and, if you are not an Australian citizen, have valid visa information from the Department of Home Affairs. You can enrol yourself or your whole family in myGov and track progress there. For children under 15 you provide their details and identity documents. Family members aged 15 and over need your application number and submit their own details through their own myGov account1
Enrolling with a form
If you cannot enrol online, fill in the Medicare enrolment form (MS004) and post or email it with your documents to Medicare Enrolment Services, with the subject line Medicare enrolment. Files must be PDF, JPG, PNG, GIF or BMP, each no more than 5MB and no more than 10MB in total1
When the Medicare card arrives
Within 3 to 4 weeks after a complete form and documents are received and processed. Once enrolled, you can use the digital card in the myGov app straight away, as long as myGov is linked to your Medicare online account4
Types of card
A green card is the standard card, valid for 5 years, and a new one is posted before it expires. A blue card is an interim card (for example, for people waiting on a PR application), valid until the date printed on it. A yellow card is for visitors from RHCA countries4
What Medicare covers
Emergency care, surgery, in-hospital medicines and follow-up treatment as a public patient in a public hospital; medical services from GPs and specialists, including telehealth; tests, imaging and scans; and PBS prescription medicines5
What Medicare does not cover
Ambulance, most dental care, glasses and contact lenses, hearing aids, elective and cosmetic surgery, services not listed on the MBS, and services in the private health system5
Insurance for temporary visas
Student visas require you to hold Overseas Student Health Cover (OSHC). Work visas such as the 482 and 485 require you to hold Overseas Visitors Health Cover (OVHC) that meets the visa conditions6
Hospital costs without Medicare
Overseas visitors in a public hospital generally pay more than A$1,000 a day, so the government advises buying the highest level of hospital cover you can6
Medicare phone line
132 011 (Medicare program line), Monday to Friday 7am–10pm and weekends 7am–7pm. You can ask for an interpreter, arranged free of charge2

Who is this for, and what are the requirements?

How do I do it? Steps and process

  1. Check that you are eligible

    Compare your situation with the list above. If you are not sure, call the Medicare line on 132 011 and ask for an interpreter; it is arranged free of charge.

  2. Get your documents ready

    Everyone enrolling needs a valid passport or ImmiCard. If you are not an Australian citizen, you also need your visa information from the Department of Home Affairs. Files you upload or email must be PDF, JPG, PNG, GIF or BMP, each no more than 5MB and no more than 10MB in total. They do not need to be certified.

  3. Enrol in myGov

    If you have a myGov account, sign in and choose Enrol in Medicare. If you do not have one, create an account first. You can enrol just yourself or your whole family, and you can follow the progress in myGov.

  4. Enrol your family too

    For children under 15, you provide their details and identity documents. Family members aged 15 and over use their own myGov account, enter your application number, and then submit their own details and documents.

  5. If you cannot enrol online, use the form

    Download the Medicare enrolment form (MS004) and post or email it with your documents to Medicare Enrolment Services, with the subject line Medicare enrolment. For a family enrolment, name one contact person; the cards and letters are sent to that person.

  6. Wait for your card and use the digital card first

    Once approved, Services Australia will contact you and post the card to the address you gave, usually within 3 to 4 weeks. While you wait, you can use the digital card in the myGov app, as long as myGov is linked to your Medicare online account.

  7. Link Medicare to myGov

    Once you have a Medicare number, link Medicare in myGov. After that you can claim benefits, change your address, replace your card and register a bank account for payments online.

What documents do I need?

What should I watch out for?

Common questions

I just got my PR. How do I enrol in Medicare?

Sign in to myGov and choose Enrol in Medicare, or create a myGov account first. You must be in Australia. Each person needs a valid passport or ImmiCard, plus valid visa information from the Department of Home Affairs if you are not an Australian citizen. You can enrol yourself or your whole family and track progress in myGov. If you cannot enrol online, post or email the Medicare enrolment form (MS004) with your documents to Medicare Enrolment Services.

I have applied for PR and am waiting for a decision. Can I get Medicare now?

Yes, if you meet the conditions. You must live in Australia and have applied for a permanent residency visa (other than a parent visa) or a permanent protection visa, and either your visa lets you work or your parent, spouse or child is an Australian citizen, a permanent resident, or a New Zealand citizen living in Australia. Partner visas 309/100 and 820/801 count. You get a blue interim card, valid until the date printed on it.

Can international students or 482 visa holders get Medicare?

Generally, no. Temporary visas such as the student visa (subclass 500), temporary skilled work visa (482) and temporary graduate visa (485) are not on the list of people who can enrol. Student visas require OSHC and work visas require OVHC. Without Medicare, a public hospital stay generally costs more than A$1,000 a day, so do not let your insurance lapse.

What documents do I need to enrol in Medicare? Do I have to visit a service centre?

You do not have to visit a service centre; you can enrol in myGov or post or email form MS004. Each person needs a valid passport or ImmiCard, and non-citizens need valid visa information from the Department of Home Affairs. For children under 15, you provide their identity documents. Files you upload or email must be PDF, JPG, PNG, GIF or BMP, each no more than 5MB and 10MB in total, and they do not need to be certified.

How long does the Medicare card take to arrive? Can I see a doctor before it comes?

The card usually arrives within 3 to 4 weeks after your complete form and documents are received and processed. Once approved, Services Australia contacts you and posts the card to the address you gave. While you wait, you can use the digital card in the myGov app straight away, as long as myGov is linked to your Medicare online account.

What does Medicare actually cover? Does it pay for dental and ambulance?

Ambulance and most dental care are not covered. Medicare covers treatment as a public patient in a public hospital (emergency care, surgery, in-hospital medicines and follow-up), GP and specialist services including telehealth, tests, imaging and scans, and PBS prescription medicines. It does not cover glasses, contact lenses, hearing aids, elective or cosmetic surgery, services not on the MBS, or private health system services. Ambulance fees differ by state, so check your state ambulance service's website.

Does my country have a reciprocal health care agreement with Australia?

Only 11 countries do: Belgium, Finland, Italy, Malta, the Netherlands, New Zealand, Norway, Ireland, Slovenia, Sweden and the United Kingdom. Check whether your country is on this list; China, for example, is not. Visitors from RHCA countries may be able to enrol for medically necessary care and get a yellow card. If your country is not on the list, temporary visa holders rely on OSHC or OVHC insurance instead.

How do I link Medicare to myGov?

Once you have a Medicare number, sign in to myGov and link Medicare there. After linking, you can claim benefits, change your address, replace your card and register a bank account for payments online. You can also use the digital Medicare card in the myGov app while you wait for the physical card.

Answers are based on the verified content of this page — the official source always prevails.

Where can I check the official information?

  1. Enrolling in MedicareServices Australia · servicesaustralia.gov.au
  2. Enrolling in Medicare if you're an Australian permanent residentServices Australia · servicesaustralia.gov.au
  3. About reciprocal health care agreementsServices Australia · servicesaustralia.gov.au
  4. Your Medicare cardServices Australia · servicesaustralia.gov.au
  5. What Medicare coversDepartment of Health, Disability and Ageing · health.gov.au
  6. Overseas Visitors & Overseas StudentsPrivate Health Insurance Ombudsman (privatehealth.gov.au) · privatehealth.gov.au

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Mental health support: Lifeline, Beyond Blue and help in your language

If you are struggling, having thoughts of suicide or worried about someone close to you, Australia has free 24-hour helplines: Lifeline 13 11 14 and Beyond Blue 1300 22 4636. If life is in danger, call 000. If your English is limited, call the interpreter service TIS on 131 450 first, say your language, and ask to be connected to the helpline. For ongoing treatment, your GP can prepare a Mental Health Treatment Plan so that Medicare pays towards psychological therapy. You can also walk into a free Medicare Mental Health Centre with no referral and no Medicare card.

PBS prescriptions: co-payments and the Safety Net

The Pharmaceutical Benefits Scheme (PBS) is the Australian Government's subsidy for prescription medicines. If the medicine is on the PBS list and you have a Medicare card, you pay only a capped co-payment and the government pays the rest. From 1 January 2026, general patients pay at most A$25.00 per prescription and concession card holders at most A$7.70. Once your co-payments in a calendar year reach the Safety Net threshold, medicines are cheaper or even free for the rest of the year. People without Medicare pay the full price.

Seeing a GP: bulk billing, costs and Medicare benefits

In Australia you usually see a GP (general practitioner, or family doctor) first when you are unwell. If the clinic bulk bills, it charges Medicare directly and you pay nothing. If it does not, you pay the full fee first and then claim the Medicare benefit back; the difference (the gap) is your cost. From 1 November 2025 the government extended bulk billing incentives to every patient with Medicare, so more clinics now bulk bill. The easiest thing is to ask 'Do you bulk bill?' when you book.